How to purchase leather goods

      1Contact Us / Your order

      Do not hesitate to contact us by phone, fax or email.

      • For people in the Tokai / Hokuriku / Kansai / Chugoku / Shikoku areas

        Please contact Hashimoto Industry’s Osaka Head Office.
        TEL 06-6771-6911
        / FAX 06-6773-2296
        / Reception hours 9:00~17:00 (Saturdays, Sundays and public holidays closed)

      • People in Hokkaido / Tohoku / Kanto / Koshinetsu areas

        Please contact Hashimoto Industry’s Tokyo Sales Office.
        TEL 03-3829-4735
        / FAX 03-3829-4736
        / Reception hours 9:00~17:00 (Saturdays, Sundays and public holidays closed)

      • People in the Kyushu / Okinawa area

        Please contact Hashimoto Industry’s Fukuoka Sales Office.
        TEL 0942-64-9515
        / FAX 0942-64-9516
        / Reception hours 10:00~18:30 (Saturdays, Sundays and public holidays closed)

      • Clients who wish to use email

        info@lfactory.com “Reception 24 hours OK!”

      If you are purchasing leather for the first time we recommend purchasing a sample book.

      2Estimate / Purchase

      After checking for stock, we will inform you of the purchase price by phone, fax or e-mail. (A reply can be expected from the same day to within 2 days later) After acknowledgment is received the standard purchase flow will be followed.

      • Clients who wish to use telephone

        Please inform our representative the material name, color, thickness and quantity (number of sheets).

      • Clients who wish to use fax

        Please inform by fax the material name, color, thickness, quantity (number of sheets), name, address, contact number, payment method, etc.

      • Clients who wish to use email

        Using the Inquiry Form, please select “About Purchase” and fill in the required information.
        When doing this, please select from among the options of [PayPal], [Bank Transfer], or [Cash On Delivery] for the instruction “Customers that wish to, or that are considering, a purchase, please select the payment method you want to use at the time of purchase” at the bottom of the Inquiry Form.

        When paying with PayPal

        ■A PayPal payment request email will be sent to your email address from Hashimoto Industry Co., Ltd.
        ■Click on the link in the email to go to the PayPal payment screen. If you have a PayPal account, log into your account to complete the payment. (You can make payment even without registering an account.)
        ■When the payment is completed, a receipt and notification email will be sent to you.
        ■Your order will be shipped after the payment completed notification email has been confirmed.
        ■When your order is ready to ship, an invoice No. will be sent to you by email as notification.

        The production and other process will be done after the payment completion confirmation email has been confirmed.
        To register for a PayPal account, please check the PayPal procedures.

        When paying with Alipay

        ■您會收到我們的付款連結以及發票。
        ■您可以選擇支付寶或微信支付進行付款。
        ■確認付款後即會發送。
        ■發送準備完成後,我們會通知您貨物追蹤號碼。

        若有削薄等加工程序,會在確認付款後進行。

        ■You will receive the link for the payment via email.
        ■You can make the payment with either Alipay or WeChat Pay.
        ■The shipment will be shipped after the confirmation of payment.
        ■We will notify tracking number once the shipment is shipped.

        We will proceed the splitting, flesh side finishing, etc. after the payment.

        In the case of bank transfer

        We will inform you of the total purchase price and payment details. The product will be shipped after the payment has been confirmed.

        In the case of cash on delivery

        Immediate shipment after product arrangement is possible. (We will inform you of the total purchase price so please arrange to pay the courier driver this amount. )

        Cash on delivery commissions
        〜 10,000 yen / handling fee 400 yen 〜 30,000 yen / handling fee 500 yen 〜 100,000 yen / handling fee 700 yen

      We stock sufficient numbers of inventory at our Osaka head office warehouse and Tokyo sales office warehouse at all times.
      We are able to ship goods as soon as the order contents and product inventory are confirmed.

      3Shipping and Delivery of goods

      Delivery by courier (Sagawa Express) You can not specify the shipping company. Products to be shipped are packed so as not be scratched and delivered with care by the courier.

      • Estimated delivery time from the Osaka head office

        ■ 1 Day (next day)  ■ 2 Days (two days later)  ■ 3 Days or more

        Hokkaido area
        Hokkaido.
        Tohoku area
        Aomori, Akita, Iwate, Miyagi, Fukushima, Yamagata.
        Hokuriku area
        Niigata, Nagano, Toyama, Fukui, Ishikawa.
        Kanto area
        Tochigi, Ibaraki,Gunma, Saitama, Chiba, Kanagawa, Tokyo, Yamanashi/
        Tokai area
        Aichi, Shizuoka, Mie, Gifu.
        Kansai area
        Shiga, Kyoto, Nara, Osaka, Hyogo, Wakayama.
        Shikoku area
        Tokushima, Ehime, Kagawa, Kochi.
        China Area
        Tottori, Hiroshima, Shimane, Yamaguchi, Okayama.
        Kyushu Area
        Fukuoka, Oita, Saga, Kagoshima, Nagasaki, Miyazaki, Kumamoto,
        Okinawa Area
        Okinawa.
      • Estimated delivery time from the Tokyo office

        ■ 1 Day (next day)  ■ 2 Days (two days later)  ■ 3 Days or more

        Hokkaido area
        Hokkaido.
        Tohoku area
        Aomori, Akita, Iwate, Miyagi, Fukushima, Yamagata,
        Hokuriku area
        Niigata, Nagano, Toyama, Fukui, Ishikawa.
        Kanto area
        Tochigi, Ibaraki, Gunma, Saitama, Chiba, Kanagawa, Tokyo, Yamanashi.
        Tokai area
        Aichi, Shizuoka, Mie, Gifu.
        Kansai area
        Shiga, Kyoto, Nara, Osaka, Hyogo, Wakayama.
        Shikoku area
        Tokushima, Ehime, Kagawa, Kochi.
        China Area
        Tottori, Hiroshima, Shimane, Yamaguchi, Okayama.
        Kyushu Area
        Fukuoka, Oita, Saga, Kagoshima, Nagasaki, Miyazaki, Kumamoto,
        Okinawa Area
        Okinawa.

      Shipping fee nationwide flat rate ¥1,000 (excluding remote islands)
      Okinawa district and remote islands, shipping fee will be cash on delivery
      Free shipping for purchases over ¥50,000